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The game crashed while on a loading screen. After restarting the launcher, I could not start the game because it was 'In Game'. It suggested I change the password (which I did) but to no avail. I rebooted the system, but the problem persists. An instance of the game is not running in the background (checked Task Manager and Window Tray). 

Posted
On 11/2/2021 at 10:03 PM, pseudochicken said:

The game crashed while on a loading screen. After restarting the launcher, I could not start the game because it was 'In Game'. It suggested I change the password (which I did) but to no avail. I rebooted the system, but the problem persists. An instance of the game is not running in the background (checked Task Manager and Window Tray). 

Greetings Admiral. The workaround is to start the launcher and leave it for about 5 minutes. The "In Game" status will be updated to "Play"

Apologies for the inconvenience

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