NONAME_DRYH Posted September 17, 2021 Posted September 17, 2021 I want too Play the game and then i need too Repair it i do it and then this error message pops up "Game Installation failed with an error unpacking error details in logs please try again" What too do?
Ink Posted September 17, 2021 Posted September 17, 2021 5 hours ago, NONAME_DRYH said: I want too Play the game and then i need too Repair it i do it and then this error message pops up "Game Installation failed with an error unpacking error details in logs please try again" What too do? Greetings Admiral. Could you please try follow this guide and contact Xsolla support team: Capture a screenshot with the problem, or a short video showing the problem Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 16.09.21.txt) Please copy the latest log file, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue in details and attach the log file, the screenshot or a link on video. Please keep us updated on the problem, hope it will be resolved soon
NONAME_DRYH Posted September 17, 2021 Author Posted September 17, 2021 I waited for a while and then re-install it and it worked thanks 🙂
Ink Posted September 17, 2021 Posted September 17, 2021 27 minutes ago, NONAME_DRYH said: I waited for a while and then re-install it and it worked thanks 🙂 Nice to know the problem is gone
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