Weird purchase error

[weirdgab]

I tried paying for the game via PayPal with my bank account, but once i logged in to my account and paid for it, the PayPal went to a blank page with "Found. Redirecting to". When i close the page and return to the preorder page it gives me my xsolla receipt and says "enjoy the game" but at the top of the menu it says "Awaiting payment submission". It never completes the transaction and it does the same thing no matter how many times i try.

[Ink]

7 hours ago, weirdgab said:

I tried paying for the game via PayPal with my bank account, but once i logged in to my account and paid for it, the PayPal went to a blank page with "Found. Redirecting to". When i close the page and return to the preorder page it gives me my xsolla receipt and says "enjoy the game" but at the top of the menu it says "Awaiting payment submission". It never completes the transaction and it does the same thing no matter how many times i try.

Greetings Admiral, is the problem still there? If so, please be so kind and contact Xsolla 24/7 live chat support available at help.xsolla.com

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