Admiral Thompson Posted July 9, 2021 Posted July 9, 2021 The computer I had UA: Dreadnoughts on died so I got a new computer and would like to know how I may be able to install the game once again.
TheCinaman Posted July 9, 2021 Posted July 9, 2021 Quote Would you like to hear about our Lord and Savior 16" Armor Piercing? I'm having the same issue. I no longer have the email they sent me and I can't reinstall the game. 1
Ink Posted July 10, 2021 Posted July 10, 2021 22 hours ago, Admiral Thompson said: The computer I had UA: Dreadnoughts on died so I got a new computer and would like to know how I may be able to install the game once again. 14 hours ago, TheCinaman said: I'm having the same issue. I no longer have the email they sent me and I can't reinstall the game. Admirals, please check this guide:
Captain Basilone Posted December 2, 2021 Posted December 2, 2021 I still have the original computer but it want to transfer the game to the new one. how do i do this?
Ink Posted December 3, 2021 Posted December 3, 2021 20 hours ago, Captain Basilone said: I still have the original computer but it want to transfer the game to the new one. how do i do this? You just download the launcher on the new PC, install it, login under your login name and install the game, now you are ready to play. You can play on as many devices as you wish, but only one instance at a time. Link to download the launcher should be available in the billing email from Xsolla, if you can't find it, contact me at ink@navalaction.com from email address that was used to purchase the game
Captain Basilone Posted December 4, 2021 Posted December 4, 2021 redownloaded it. it will not let me log in. says login or password is incorrect. tried changed the password through the forgot password link a dozen time and a few different passwords. i can't log in now.
Ink Posted December 11, 2021 Posted December 11, 2021 On 12/5/2021 at 2:15 AM, Captain Basilone said: redownloaded it. it will not let me log in. says login or password is incorrect. tried changed the password through the forgot password link a dozen time and a few different passwords. i can't log in now. Admiral, is the problem still there?
Captain Basilone Posted December 11, 2021 Posted December 11, 2021 Yes. I have contacted Xsolla about it.
Ink Posted December 14, 2021 Posted December 14, 2021 On 12/11/2021 at 11:27 PM, Captain Basilone said: Yes. I have contacted Xsolla about it. Did they help to resolve the problem?
Captain Basilone Posted December 14, 2021 Posted December 14, 2021 12 hours ago, Ink said: Did they help to resolve the problem? No. They just got back to me and said the only handle payment issues. So what files do you need and where do I send them for you guys to find out what this issue is?
Ink Posted December 15, 2021 Posted December 15, 2021 14 hours ago, Captain Basilone said: No. They just got back to me and said the only handle payment issues. So what files do you need and where do I send them for you guys to find out what this issue is? Please send me information about your purchase (exact date, receipt number, etc.) on ink@navalaction.com from the email address that was used to purchase the game
Captain Basilone Posted December 23, 2021 Posted December 23, 2021 Okay getting it on Steam has fixed it.
Ink Posted December 23, 2021 Posted December 23, 2021 46 minutes ago, Captain Basilone said: Okay getting it on Steam has fixed it. Nice to hear it!
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