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Posted

Hello, Team, my game continues to display this message crash error (see attachment). I have tried re-installing the game, however, I continue to get this error when I click play from the game launcher.

Any assistance would be appreciated. 

Many thanks.

UAD Error Crash.png

Posted
On 5/17/2021 at 10:55 AM, Audeamus11 said:

Hello, Team, my game continues to display this message crash error (see attachment). I have tried re-installing the game, however, I continue to get this error when I click play from the game launcher.

Any assistance would be appreciated. 

Many thanks.

UAD Error Crash.png

Greetings Admiral. Please check this workaround:

Could you please clarify if you use Citrix Workspace software? If so please try to temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix)

  • Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok
  • Expand System devices tab and find Citrix Virtual Bus Enumerator
  • Right click on it and select "Disable"
Posted
On 5/19/2021 at 11:25 AM, Audeamus11 said:

Thanks for that! It worked a treat! Bravo Zulu. :)

Glad to hear it!

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