"Could not get your game access details..." Error

[BluntCabbage]

Hello all. My game is throwing this error when I came back to play the game after a few months' break. I checked Xsolla's server status and all services were listed as operational. Is there anything on my end I could do to fix this error? Many thanks in advance.

[Ink]

22 hours ago, BluntCabbage said:

Hello all. My game is throwing this error when I came back to play the game after a few months' break. I checked Xsolla's server status and all services were listed as operational. Is there anything on my end I could do to fix this error? Many thanks in advance.

Greetings Admiral! Please clarify if the problem is still there? If so, please contact me on ink@navalaction.com from email address that was used to purchase the game