fermull Posted February 14, 2015 Posted February 14, 2015 I sent the e-mail to the suport with all the information needed 4 hours ago and still no response. Is that normal? Im sorry if it is.
Henry d'Esterre Darby Posted February 14, 2015 Posted February 14, 2015 This is an early Alpha. The Dev team is very small and there is no customer service department. please have a little patience and they'll get back to you as soon as they can.
fermull Posted February 14, 2015 Author Posted February 14, 2015 This is an early Alpha. The Dev team is very small and there is no customer service department. please have a little patience and they'll get back to you as soon as they can. Oh ok! Thanks!
DanielCoffey Posted February 14, 2015 Posted February 14, 2015 They are based in the Ukraine (UTC +2) and it is also the weekend.
fermull Posted February 14, 2015 Author Posted February 14, 2015 They are based in the Ukraine (UTC +2) and it is also the weekend. I hope they work of weekends. My key didnt arrived yesterday and still no response from suport neither the email with teh Steam key. I hope that they deliver my key today, tomorrow or, at max, monday (I will be sad if I receive it only next friday.)
Shavier Posted February 15, 2015 Posted February 15, 2015 I dont get key too like fermull. I bought 6.02. it looks very unprofessional dear dev team
fermull Posted February 15, 2015 Author Posted February 15, 2015 I dont get key too like fermull. I bought 6.02. it looks very unprofessional dear dev team The email sent to suport will only be answered tomorrow, I think. They will probably say to wait until next friday.
Shavier Posted February 15, 2015 Posted February 15, 2015 I received mail with key, after mail to support. Ive hope you got key too :):) Lets sail !
fermull Posted February 15, 2015 Author Posted February 15, 2015 I received mail with key, after mail to support. Ive hope you got key too :) :) Lets sail ! You sent the email now or, if not, when? I sent it more than a day ago.
Shavier Posted February 15, 2015 Posted February 15, 2015 Ive send mail to support yesterday, and now i've received mail with key.
fermull Posted February 15, 2015 Author Posted February 15, 2015 Ive send mail to support yesterday, and now i've received mail with key. Oh, ok. I sent yesterday too! I want that key so much! Classes returning this thursday, I can't aford to get the key only next friday xD.
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