Cant start the game

[CastleBravo]

Every time i attempt to start the game, it crashes on me. Only started happening after the small bugfix update released 9/28/2020. 

[RUSS663]

Did you check  your video card Driver for updates?  You might also try using a program called CCLEANER and running the register cleaner.  I have had these problems after game updates in the past.  I do hope this helps AND really hope I didnt violate any rules stating the cleaner.

Russ663

[CastleBravo]

I have done so but it still just crashes on startup

[RUSS663]

have you tried a fresh install?  I know its a no brainer but in the past I have overlooked what should have been the obvious.

[CastleBravo]

i have, i have attempted to do a fresh install, i have attempted to do the repair yet it didnt help. I have looked into the logs slightly and "Read from location 0000000e caused an access violation." appears as does "Attempt to access invalid address.'". So i am unsure as to how to troubleshoot that. Also what program can i use to open the .dmp files? 

 

[Ink]

On 10/13/2020 at 8:12 AM, CastleBravo said:

Every time i attempt to start the game, it crashes on me. Only started happening after the small bugfix update released 9/28/2020. 

Greetings Admiral,

Could you please clarify if you use Citrix workspace software? If so please try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix)

• Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok
• Expand System devices tab and find Citrix Virtual Bus Enumerator
• Right click on it and select "Disable"

[CastleBravo]

i do use it, and good news: once i disabled it the game seems to work now!

[Ink]

On 10/15/2020 at 5:03 PM, CastleBravo said:

i do use it, and good news: once i disabled it the game seems to work now!

Nice to hear the problem is solved by now!