Could not get your game access details...once again

[Aceituna]

Hello gentlemen

I would appreciate an advice or help. After almost a week I tried to start the game and this appreared. I tried to reset password two times which didn't help. I found this couple months old topic: 

 Which says that this problem was already solved once.

Edited September 24, 2020 by Aceituna

[admiralsnackbar]

Seconded on this issue, i don't think it's anything game labs has control over. Hopefully xsolla is working on it.

[Atomic]

I reinstalled the game after a hardware change, and fired it up. I was able to get in and play a custom battle, then closed everything down for a time. When I attempted to open it up again and play, it came back with the "Could not get your game access details. Please try again." error message. 

Nothing seems to change it, so I suspect a server side issue?

 

 

[Cptbarney]

I wonder if its a server issue on their end or something.

[Corben Dallas]

Me 2....;(

[UKRuleTheWaves]

#MeTo

[Aceituna]

Oh, I don't know how about others but the launcher seems to be working normally again. Maybe it had something to do with the small update...

[Ink]

Admirals, Xsolla just have informed the problem is fixed and you must be able to login again.

Apologies for the inconvenience caused