forrester Posted April 22, 2020 Posted April 22, 2020 Good day all, I have an issue. As soon as I (after a long time) try to start up naval Action I get an error message: Oops the game crashed, send a folder to the developers…. So I sent a message, I sent an email, but they asked me to open this topic, so here it is... What I have tried thus far: Checking local file integrity Re-installing graphics drivers Re installing the complete game form steam Checked the ports that need to be open on the router (from an earlier issue report by someone else with a similar message) I cannot include the folder with the logs, but that was included in my e-mail..... Stay afloat everyone, and I hope to shoot you soon :p
Ink Posted April 22, 2020 Posted April 22, 2020 51 minutes ago, forrester said: Good day all, I have an issue. As soon as I (after a long time) try to start up naval Action I get an error message: Oops the game crashed, send a folder to the developers…. So I sent a message, I sent an email, but they asked me to open this topic, so here it is... What I have tried thus far: Checking local file integrity Re-installing graphics drivers Re installing the complete game form steam Checked the ports that need to be open on the router (from an earlier issue report by someone else with a similar message) I cannot include the folder with the logs, but that was included in my e-mail..... Stay afloat everyone, and I hope to shoot you soon 😛 Greetings Captain. Could you please clarify if you use Citrix workspace software?
forrester Posted April 22, 2020 Author Posted April 22, 2020 (edited) I do, for work 😉 but not when sailing off course Edited April 22, 2020 by forrester
Ink Posted April 22, 2020 Posted April 22, 2020 9 minutes ago, forrester said: I do, for work 😉 but not when sailing off course Please try this workaround: The workaround is to try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix) Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"
forrester Posted April 22, 2020 Author Posted April 22, 2020 I'll try this tonight, and let you know if it works
forrester Posted April 22, 2020 Author Posted April 22, 2020 Yay, it works, but it seems I have lost all my ships and ports?, well back grinding up then...
Ink Posted April 22, 2020 Posted April 22, 2020 1 hour ago, forrester said: Yay, it works, but it seems I have lost all my ships and ports?, well back grinding up then... Nice to hear the issue is solved! Regarding the assets - there was a final wipe on game release at June 2019
forrester Posted April 23, 2020 Author Posted April 23, 2020 19 hours ago, Ink said: Nice to hear the issue is solved! Regarding the assets - there was a final wipe on game release at June 2019 I thought that was pvp only (and yes I did play at that time)
Ink Posted April 23, 2020 Posted April 23, 2020 1 hour ago, forrester said: I thought that was pvp only (and yes I did play at that time) Do you mean that you played the game after June 2019 on PVE server? Are you sure that is the same Steam account ?
forrester Posted April 23, 2020 Author Posted April 23, 2020 (edited) Not after june 2029, but last year I should have,I have to say time flies…. NP, ill manage, I ranked up on PVP too, and this is way easier to do... Edited April 23, 2020 by forrester
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