Nathan Dronke Posted April 16, 2020 Posted April 16, 2020 so I decided after seeing plenty of people play this game that I was going to treat myself and finally buy it. after purchasing the game then downloading the launcher and creating an account I went to actually start the game except every time I try to launch it I get a window that pops up saying "error another instance of client launcher already exists!" so I did some digging online and figured out how to check the game logs in case it would be helpful with the issue and the last log that was visible was: 2020-04-15T22:49:06 DEBUG Main developer mode activated 2020-04-15T22:49:06 INFO Main Launcher version: 10.0.10011.16384 2020-04-15T22:49:06 INFO Main OperatingSystemVersion: "Windows" "10.0.18362" 2020-04-15T22:49:06 CRITICAL default Cant open style json file: "UIStyle.json" 2020-04-15T22:49:06 CRITICAL default Abort! 2020-04-15T22:49:06 WARNING default Cant open file with news style. Use default hardcoded style. 2020-04-15T22:49:06 WARNING default Cant open file with license style. Use default hardcoded style. 2020-04-15T22:49:06 CRITICAL default Loading window "qrc:/qml/FileErrorWindow/FileErrorWindow.qml" failed! 2020-04-15T22:49:06 CRITICAL default Errors: 2020-04-15T22:49:06 CRITICAL default "qrc:/qml/FileErrorWindow/FileErrorWindow.qml:2:1: module \"QtQuick.Window\" is not installed" 2020-04-15T22:49:06 CRITICAL default "qrc:/qml/FileErrorWindow/FileErrorWindow.qml:1:1: module \"QtQuick\" is not installed" 2020-04-15T22:49:06 CRITICAL default "qrc:/qml/FileErrorWindow/FileErrorWindow.qml:2:1: module \"QtQuick.Window\" is not installed" 2020-04-15T22:49:06 CRITICAL default "qrc:/qml/FileErrorWindow/FileErrorWindow.qml:1:1: module \"QtQuick\" is not installed" I would just like to know what I have to do in order to get the game to launch so I can enjoy it.
Ink Posted April 17, 2020 Posted April 17, 2020 13 hours ago, Nathan Dronke said: so I decided after seeing plenty of people play this game that I was going to treat myself and finally buy it. after purchasing the game then downloading the launcher and creating an account I went to actually start the game except every time I try to launch it I get a window that pops up saying "error another instance of client launcher already exists!" I would just like to know what I have to do in order to get the game to launch so I can enjoy it. Greetings Admiral! In case this issue appears again could you please open task manager and search for “launcher” process and end it?
Nathan Dronke Posted April 18, 2020 Author Posted April 18, 2020 On 4/17/2020 at 2:29 AM, Ink said: Greetings Admiral! In case this issue appears again could you please open task manager and search for “launcher” process and end it? The next time I opened my laptop I decided to try and load up the game again and it has been loading and running fine since then so I have no idea what changed but it works perfectly now
Ink Posted April 19, 2020 Posted April 19, 2020 17 hours ago, Nathan Dronke said: The next time I opened my laptop I decided to try and load up the game again and it has been loading and running fine since then so I have no idea what changed but it works perfectly now Admiral, glad to hear the problem is gone!
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