Anolytic Posted March 25, 2020 Posted March 25, 2020 Trying to get into the game, I get stuck in endless loops of login queues. The queue doesn't progress and my place in the queue increases gradually rather than decreasing. Sometimes my queueing gets interrupted by the steam ID not found message and I have to start over again. Others are reporting the same. 2
Ink Posted March 25, 2020 Posted March 25, 2020 11 minutes ago, Anolytic said: Trying to get into the game, I get stuck in endless loops of login queues. The queue doesn't progress and my place in the queue increases gradually rather than decreasing. Sometimes my queueing gets interrupted by the steam ID not found message and I have to start over again. Others are reporting the same. Could you please check other online games in Steam? Just checked and joined without issues, although it might be a temporary issue on Steam side
Anolytic Posted March 25, 2020 Author Posted March 25, 2020 The issue seemed to pass and I was able to enter, but multiple people in my clan and also other nations reported it happening to them at various times throughout the day.
Ink Posted March 25, 2020 Posted March 25, 2020 1 minute ago, Anolytic said: The issue seemed to pass and I was able to enter, but multiple people in my clan and also other nations reported it happening to them at various times throughout the day. Thank you for the report, we will monitor the situation
Nixolai Posted March 25, 2020 Posted March 25, 2020 56 minutes ago, sam121252 said: i always get the authentication error I made a macro after i had this happend to me, like every time, now i just press the macro and it spamms the login until im in. 1
Poryv Posted March 26, 2020 Posted March 26, 2020 restarting the game helped with me, if 30 times or so, spamming log in doesnt work
Horatio Thorp Posted March 27, 2020 Posted March 27, 2020 I'm stuck on the player log in screen, just getting the spinning ships wheel of doom after selecting my player. That's on both war and peace servers.
Ink Posted March 27, 2020 Posted March 27, 2020 2 minutes ago, Horatio Thorp said: I'm stuck on the player log in screen, just getting the spinning ships wheel of doom after selecting my player. That's on both war and peace servers. Captain, it looks like the game is blocked by antivirus /firewall software, have you checked it?
Horatio Thorp Posted March 27, 2020 Posted March 27, 2020 2 minutes ago, Ink said: Captain, it looks like the game is blocked by antivirus /firewall software, have you checked it? Erm I don't think I have any antivirus stuff on my laptop. You mean like my internet could be blocking it? I'm on virgin media and it's not done it before.
Ink Posted March 27, 2020 Posted March 27, 2020 10 minutes ago, Horatio Thorp said: Erm I don't think I have any antivirus stuff on my laptop. You mean like my internet could be blocking it? I'm on virgin media and it's not done it before. Could you please send connection test report via Naval Action launcher in Steam? The second option there called “connection test report”, once the report is sent its number is copied, please past it here, it will be something like NAS-123456
Horatio Thorp Posted March 27, 2020 Posted March 27, 2020 11 minutes ago, Ink said: Could you please send connection test report via Naval Action launcher in Steam? The second option there called “connection test report”, once the report is sent its number is copied, please past it here, it will be something like NAS-123456 It's NAS-1353887.
Ink Posted March 27, 2020 Posted March 27, 2020 1 hour ago, Horatio Thorp said: It's NAS-1353887. Could you please also send crash report and paste the number here?
Horatio Thorp Posted March 27, 2020 Posted March 27, 2020 6 hours ago, Ink said: Could you please also send crash report and paste the number here? Hi, sent report its NAS-1354270
Horatio Thorp Posted March 28, 2020 Posted March 28, 2020 Any luck with finding the issue? Still wouldn’t let me play last night. 😞
Ink Posted March 28, 2020 Posted March 28, 2020 15 minutes ago, Horatio Thorp said: Any luck with finding the issue? Still wouldn’t let me play last night. 😞 As the first steps, please try those two workarounds: 1) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624
Tiedemann Posted March 28, 2020 Posted March 28, 2020 Last few days, every time I log in there is a log in waiting que. It is not very long, but this is new! Yesterday I got kick out of the game while in a battle. I noticed lags 20 secounds before I got kicked. Steam friends, Discord and Teamspeak worked fine. I ended up in log in que number 259! Another player in the same battle got que position 459. So this happend to a lot of players! Took me almost 2 minutes before I got back into the battle/game. I did not F11, because I was busy in battle just worried about surviving xD
Ink Posted March 28, 2020 Posted March 28, 2020 39 minutes ago, Tiedemann said: Last few days, every time I log in there is a log in waiting que. It is not very long, but this is new! Yesterday I got kick out of the game while in a battle. I noticed lags 20 secounds before I got kicked. Steam friends, Discord and Teamspeak worked fine. I ended up in log in que number 259! Another player in the same battle got que position 459. So this happend to a lot of players! Took me almost 2 minutes before I got back into the battle/game. I did not F11, because I was busy in battle just worried about surviving xD For today issues, there were problems on server provider side
Horatio Thorp Posted March 28, 2020 Posted March 28, 2020 6 hours ago, Ink said: As the first steps, please try those two workarounds: 1) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624 Hi Ink, I've tried both of them processes and unfortunately neither have worked, I'm still getting the spinning ships wheel of doom on the loading screen.
Ink Posted March 28, 2020 Posted March 28, 2020 14 minutes ago, Horatio Thorp said: Hi Ink, I've tried both of them processes and unfortunately neither have worked, I'm still getting the spinning ships wheel of doom on the loading screen. then please try to verify integrity of game files in Steam (right click on the game, properitest->local files) 1
Horatio Thorp Posted March 28, 2020 Posted March 28, 2020 (edited) @InkIt said something about 1 file failed to be validated and will be reacquired or something like that. Edited March 28, 2020 by Horatio Thorp
Horatio Thorp Posted March 28, 2020 Posted March 28, 2020 That's solved it I think @Ink thanks very much for your help!! 👍🙂 1
Ink Posted March 29, 2020 Posted March 29, 2020 15 hours ago, Horatio Thorp said: That's solved it I think @Ink thanks very much for your help!! 👍🙂 I am glad it helped! 1
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