Key

[danboster@gmail.com]

Purchased the game and it says I need a key, I haven't received one.

[Ink]

14 hours ago, danboster@gmail.com said:

Purchased the game and it says I need a key, I haven't received one.

Greetings, could you please clarify if you checked junk/spam folder for a mail from Xsolla?

[Cortez362]

Yeah I'm not sure if I'am just blind but i don't see the game key in any of my emails I have already purchased the game, I even checked my paypal. I could use some help 

Edited April 19, 2020 by Cortez362
found the game key in promotions section of gmail

[Ink]

11 hours ago, Cortez362 said:

Yeah I'm not sure if I'am just blind but i don't see the game key in any of my emails I have already purchased the game, I even checked my paypal. I could use some help 

Greetings, it is nice to hear the key is received!

[Th3R3alPr0]

I have the same issue. I can't find the key or the e-mail that I should have recieved (I double checked Junkfolder).

[Ink]

14 hours ago, Th3R3alPr0 said:

I have the same issue. I can't find the key or the e-mail that I should have recieved (I double checked Junkfolder).

Greetings Admiral, please check this guide:

 

[Th3R3alPr0]

7 hours ago, Ink said:

Greetings Admiral, please check this guide:

 

Thank you very much for providing this guide. The guys of Xsolla were able to help me via the live chat. They resent the e-mail and now the game is installing. Thumbs up