redeem key is missing

[deerslayer516]

I have purchased the game and installed it per instructions. When starting the game it asks for my redeem key and I have not received one. Where is this key located?

 

[Ink]

16 hours ago, deerslayer516 said:

I have purchased the game and installed it per instructions. When starting the game it asks for my redeem key and I have not received one. Where is this key located?

 

Greetings,

There should be a mail from Xsolla with the key, have you checked junk/spam folder?

In case the key is still missing, please check private forum message for additional clarification