Can't buying game problem

[HatoSMR]

Can you please me what happen here? it not let me buy the game even my credit card already master card

 

 

Edited February 12, 2020 by HatoSMR

[Ink]

1 hour ago, HatoSMR said:

Can you please me what happen here? it not let me buy the game even my credit card already master card

Greetings!

According to Xsolla the payment was canceled by your bank.

Could you please contact Xsolla Team directly via 24/7 live chat at help.xsolla.com or email support@xsolla.com. Xsolla will help you to find out the reason of problem and ways to fix it.