Ultimate Admiral: Age of Sail help

[Stefan Sya]

 please help again 
I can't get into the Paasword 

The request for the new password cannot be opened 
thank you in advance

[Ink]

Greetings, could you please clarify if you got the confirmation email once you created account and have you confirmed it?

[Stefan Sya]

yes i got but i can't use it 
always error

 

new password also not possible again and again 

unfortunately my english is not so good

 password is wrong 

 

Thanks for your help

[Ink]

@Stefan Sya

Could you please clarify what kind of error you get when you try to confirm the registration?

[Stefan Sya]

Yes again and again error at login wrong password

[Ink]

1 hour ago, Stefan Sya said:

Yes again and again error at login wrong password

When you create account in the launcher, Xsolla send you a mail with confirmation link

Could you please clarify if you confirmed the account or you did not receive confirmation email?

Without confirmation you will not be able to login (it will show “wrong password”)

[Stefan Sya]

 

e-mails with a confirmation link keep getting errors 

when logging in "wrong password" is displayed

[Ink]

51 minutes ago, Stefan Sya said:

 

e-mails with a confirmation link keep getting errors 

Could you please make a screenshot if the error and upload it on imgur.com or similar service and post the link here?

[Ink]

@Stefan Sya

Please check private forum message for additional clarification