Need key redemption

[noobman]

[noobman]

Hello guys, I found that I need a redeem key when I logged into the launcher just now. I have clearly registered and played for a long time. Does anyone know what this is about?

[Ink]

7 hours ago, noobman said:

Hello guys, I found that I need a redeem key when I logged into the launcher just now. I have clearly registered and played for a long time. Does anyone know what this is about?

Greetings, could you please confirm that this is the same account (email address) that was used before (when you could play the game)?

Have you created another account by a mistake perhaps?

[noobman]

28 minutes ago, Ink said:

问候，您能否确认这与以前（您可以玩游戏时）使用的帐户（电子邮件地址）相同？

您是否是由于错误而创建了另一个帐户？

Yes, it is the same account. My original key display has been activated. Is there any solution?

[Ink]

27 minutes ago, noobman said:

Yes, it is the same account. My original key display has been activated. Is there any solution?

Please check private forum message