Navalus Magnus Posted December 7, 2019 Posted December 7, 2019 (edited) Good morning Devs, I can’t log in. After choosing the player and clicking start it just keeps saying „loading“. Please investigate. Edit: Restarted steam, rebooted PC and checked for updates. Tried to connect several times until servers went into maintenance mode recently. Sent a connection test report. Nothing changed, couldn’t join the game. Edited December 7, 2019 by Navalus Magnus
Navalus Magnus Posted December 7, 2019 Author Posted December 7, 2019 Still the same after maintenance. Did the inner steam search for damaged data and found nothing.
Navalus Magnus Posted December 7, 2019 Author Posted December 7, 2019 I tried both servers now, with the same result. Other games on steam don’t have the problem. @Ink Do you have an idea?
Ink Posted December 7, 2019 Posted December 7, 2019 2 hours ago, Navalus Magnus said: I tried both servers now, with the same result. Other games on steam don’t have the problem. @Ink Do you have an idea? @Navalus Magnus According to the connection test report the 8080 port is blocked. Have you recently installed any new firewall/antivirus software? Make sure the game is allowed in the settings 2
Navalus Magnus Posted December 7, 2019 Author Posted December 7, 2019 10 minutes ago, Ink said: @Navalus Magnus According to the connection test report the 8080 port is blocked. Have you recently installed any new firewall/antivirus software? Make sure the game is allowed in the settings Thanx for the reply! I‘ll check ... 1
Navalus Magnus Posted December 7, 2019 Author Posted December 7, 2019 @Ink I use the same antivirus / firewall software as before today. Just changed the network. Is there any specific thing I need to enable / allow besides the game?
Navalus Magnus Posted December 7, 2019 Author Posted December 7, 2019 (edited) And of course: The game is and was allowed to communicate with the pc. Edited December 7, 2019 by Navalus Magnus
Ink Posted December 7, 2019 Posted December 7, 2019 32 minutes ago, Navalus Magnus said: @Ink I use the same antivirus / firewall software as before today. Just changed the network. Is there any specific thing I need to enable / allow besides the game? Do you have an option to temporary test the game via different source of connection e.g. mobile connection? Perhaps a call to ISP support would also help. Also, do you use any content filters like K9 web protection? 1
Navalus Magnus Posted December 7, 2019 Author Posted December 7, 2019 2 hours ago, Ink said: Do you have an option to temporary test the game via different source of connection e.g. mobile connection? Perhaps a call to ISP support would also help. Also, do you use any content filters like K9 web protection? Thanx again! I‘ll try that later on when I have the time for it.
Navalus Magnus Posted December 8, 2019 Author Posted December 8, 2019 (edited) @Ink Finally solved the problem: It was a matter of having the admin rights of the network it seems - I don’t know why, but it seems so. Thank you for trying to help me! Edited December 8, 2019 by Navalus Magnus
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