ManateeAttack Posted October 28, 2019 Posted October 28, 2019 So I just bought the game and only received the bonus activation codes. From what I understand that is not the right code I need. I also never received the email with the launcher download. Please Help.
Ink Posted October 28, 2019 Posted October 28, 2019 9 hours ago, ManateeAttack said: So I just bought the game and only received the bonus activation codes. From what I understand that is not the right code I need. I also never received the email with the launcher download. Please Help. Greetings! The link to download launcher is included in the receipt email, could you please clarify if you have not find it in your inbox? The Bonus key meant to be redeemed in launcher to get access to the current stage of game. Later, once the game is available on Steam, your Steam key will also be sent to you
ManateeAttack Posted October 29, 2019 Author Posted October 29, 2019 No, I don't have any other emails other than the bonus code email. I did not receive a receipt email, only the bonus code.
Ink Posted October 29, 2019 Posted October 29, 2019 9 hours ago, ManateeAttack said: No, I don't have any other emails other than the bonus code email. I did not receive a receipt email, only the bonus code. Please check private forum message for additional clarifications
Admiral Aardvark Posted October 30, 2019 Posted October 30, 2019 I had the same problem. No receipt with links, but did get activation message. I don't think it is a problem with xSolla, since I got download links for a different game in the past.
Ink Posted October 30, 2019 Posted October 30, 2019 13 hours ago, Admiral Aardvark said: I had the same problem. No receipt with links, but did get activation message. I don't think it is a problem with xSolla, since I got download links for a different game in the past. Greetings, please check private forum message for clarifications
Sononelson Posted November 7, 2019 Posted November 7, 2019 I too received the activation key, but no download launcher and receipt
Ink Posted November 7, 2019 Posted November 7, 2019 2 hours ago, Sononelson said: I too received the activation key, but no download launcher and receipt Greetings, please check private forum message for clarifications
Peter04 Posted November 7, 2019 Posted November 7, 2019 I received the activation code but not the launcher
Ink Posted November 8, 2019 Posted November 8, 2019 17 hours ago, Peter04 said: I received the activation code but not the launcher Greetings, please check private forum message for clarifications
Jeffrey Plain Posted November 11, 2019 Posted November 11, 2019 I just bought the game and also did not recive a recept email or an email with a ink to the installer.
Ink Posted November 11, 2019 Posted November 11, 2019 10 hours ago, Jeffrey Plain said: I just bought the game and also did not recive a recept email or an email with a ink to the installer. Greetings Jeffrey, please check private forum message for additional clarifications
Valorae Posted November 11, 2019 Posted November 11, 2019 I also only received the activation code but not the link to the installer
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