Crash on Start Up

[MasterGunnerJ3]

Haven't been about to play the game yet.  I get a crash on startup that states:

 

"The game has crashed.

The Crash report folder named "2019-10-26_120342" next to game executable.

It would be great if you'd send it to the developer of the game."

 

I have the folder and if you want me to send it to you I can.

I have ensured that my drivers are up to date.

I have also used the repair function under options twice.

(UPDATE 2019-10-26 at 1929) De-installed the game ensuring that the roaming files and local files in C drive were delete.  No change in symptoms, error message is the same other than the file stamp being different.

(UPDATE 2019-10-27 at 1910) Still no change in status getting the same error message with different file numbers.

 

Edited October 27, 2019 by MasterGunnerJ3

[Ink]

On 10/26/2019 at 7:10 PM, MasterGunnerJ3 said:

Haven't been about to play the game yet.  I get a crash on startup that states:

 

"The game has crashed.

The Crash report folder named "2019-10-26_120342" next to game executable.

It would be great if you'd send it to the developer of the game."

 

I have the folder and if you want me to send it to you I can.

I have ensured that my drivers are up to date.

I have also used the repair function under options twice.

(UPDATE 2019-10-26 at 1929) De-installed the game ensuring that the roaming files and local files in C drive were delete.  No change in symptoms, error message is the same other than the file stamp being different.

(UPDATE 2019-10-27 at 1910) Still no change in status getting the same error message with different file numbers.

Greetings,

Please check private forum message for additional clarifications

[WarMachine680]

Hello, 

I am having this same issue but just as an added twist the game has never crashed on me on my other computer while using the same account. Since I have the game functioning on my other computer this isn't an urgent issue but I would like to get the issue fixed when you have time to help.