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Posted

I bought the game but have not received the activation email. I think this may be an issue with my email, is there any way I can change the email that the activation code is sent to and have it re-sent?

Posted
13 hours ago, JCK said:

I bought the game but have not received the activation email. I think this may be an issue with my email, is there any way I can change the email that the activation code is sent to and have it re-sent?

Please check private forum message

Posted
27 minutes ago, Shadow_Dragon said:

I bought the game today but didn´t receive the mail for downloading the launcher. Is there anything I could do? Would be very nice if someone can help me.

Please check private forum message

Posted

Same here, bought the game, no Email with launcher, but a DRM Free code was in the XSOLLA Receipt, wich is the activation key for the alpha, i guess.

 

Posted
26 minutes ago, Laumi said:

Same here, bought the game, no Email with launcher, but a DRM Free code was in the XSOLLA Receipt, wich is the activation key for the alpha, i guess.

 

Please check private forum message

Posted
49 minutes ago, GhostArmy1 said:

so, i also bought the game (limited edition) and didnt receive an e mail. Maybe i entered a wrong e mail but i dont think so.

Greetings, 

Could you please check forum private message for more clarification

Posted
51 minutes ago, Orion Shadow said:

I purchased this yesterday and have not received an email yet?

Greetings, 

Could you please check forum private message for more clarification

Posted
6 hours ago, Drift said:

Hello,

i bought the limited edition yesterday, and so far I didn’t recieve any e-mail whatsoever.

thanks.

Greetings, 

Could you please check forum private message for more clarification 

Posted
3 minutes ago, Hesco said:

hello,
same here.  Maybe I should change my email address.

Greetings, 

Could you please check forum private message for more clarification 

Posted
2 hours ago, friedhumanpie said:

Uh, same as all above here - is there an ongoing issue or is this PEBKAC of all of us? Maybe a sticky if it's an ongoing issue...?

Greetings,

unfortunately there are some issues with certain email providers (they consider mails from Xsolla as spam).

 Please check forum private message for more clarifications

Posted (edited)

well yeah i should have checked this Forum first.....

i got your limited Edition around  8-9 hours ago .. well atleast i paid for it

i still have 0 mails   spamm is empty too

of cause i selected the right one the limited Edition  with instand Access look at the Price ...

i also removed some data . like transaktion code and my email

not sure if someone reading this could to shit with it ...and i also dont want viral mails .......

 

the joke is the Screen after purchase like you can read-translate here says i get the beta Version after release wich is shuddled for 4 quater 2020???

 

 

Keine email.png

Edited by Saliddry
Posted

i just read that there shoud be 2 emails in an topic in install problems ...just to clarify i revied NONE  not even 1 .. no downloader mail and no activation key mail .. the only mail that i got was from paypall confirming the payment and that was short after the screen  spamm is empty too

Posted
24 minutes ago, Saliddry said:

i just read that there shoud be 2 emails in an topic in install problems ...just to clarify i revied NONE  not even 1 .. no downloader mail and no activation key mail .. the only mail that i got was from paypall confirming the payment and that was short after the screen  spamm is empty too

Greetings, 

Could you please check forum private message for more clarification

Posted
9 minutes ago, lookas231 said:

I bought the game with Paypal but I didn't receive activation email. Please help me.

Greetings, 

Could you please check forum private message for more clarification

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