TropicalBennie Posted January 24, 2015 Posted January 24, 2015 Just made a PayPal account to buy this lovely game, charged it and all. But I get an error trying to buy this game. Has anyone experienced this as well? ''We're sorry, but we can't send your payment right now'' ''Unfortunately we are not able to process your payment using your PayPal account at this moment. Please return to the merchant's website and try using a different payment method (if available). Does this error lies with the website or with my PayPal account maybe?
Flibustier Posted January 24, 2015 Posted January 24, 2015 Hello New Captains Advanced warning. Due to completely unexpected demand for an alpha we have sold out all keys that have been allocated to us by Steam. We are waiting for the new pack to be approved by Valve it might take some time (usually from 2 to 5 days). Thank you captains for the patience.. but feel free to show your frustration in this topic. PS.. we might provide a workaround and distribute the game client through drop box - will know if this is possible tomorrow. http://forum.game-labs.net/index.php?/topic/3070-important-game-sold-out-for-some-users-keys-might-take-longer/
TropicalBennie Posted January 24, 2015 Author Posted January 24, 2015 I know you don't get the key immediately. The problem has to be something else.
Henry d'Esterre Darby Posted January 24, 2015 Posted January 24, 2015 Please contact Paypal support. The error might be Paypal related.
TropicalBennie Posted January 24, 2015 Author Posted January 24, 2015 I've send PayPal an email this morning, just to be sure. I think the problem is with PayPal as well. I'll give their customer support a call this Monday.
TropicalBennie Posted January 24, 2015 Author Posted January 24, 2015 The problem definitely has to be with my PayPal account, will contact them asap so I can buy the game.
Henry d'Esterre Darby Posted January 25, 2015 Posted January 25, 2015 Excellent. If it is not a problem with your Paypal account, post again here and let Naval Action know so that further troubleshooting can occur.
TropicalBennie Posted January 28, 2015 Author Posted January 28, 2015 After some calls and emails with PayPal my account finally works, just bought the game! Can't wait for the key to arrive this Friday(?)!
DeceitfulPhoenix Posted January 28, 2015 Posted January 28, 2015 http://forum.game-labs.net/index.php?/topic/3070-important-game-sold-out-for-some-users-keys-might-take-longer/ That doesn't affect the paypal purchase considering I bought one less than half an hour ago and it went through fine After some calls and emails with PayPal my account finally works, just bought the game! Can't wait for the key to arrive this Friday(?)! Seems like they'll be sending them out Friday. The 2-5 Days allocated for the keys that had to make up for is up by now however things do change but considering there's been nothing else on the subject, ones to assume that everything is working as it was before with distribution cycles each week.
TropicalBennie Posted January 30, 2015 Author Posted January 30, 2015 Just got back after a night out. Checked my mail, and to my surprise, I already recieved my game key today. Can't wait to test the game out and play with this already great community!!
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