Worng email address

[i64man]

I purchase the game and unaware I used my previous email address from our old service provider. I have a transaction for .75 cents on my card, followed by one of $49.99. Both transactions are from XSOLLA online games. The first code for this transation is OU1K code. What do I need to do to verify or correct my email address and received the game?

[sterner]

Please contact Xsolla support via support@xsolla.com or live chat at help.xsolla.com. They must help.

[i64man]

Thanks for the feedback. I contacted them via email, but so far, have not received any reply. Furthermore, the pending charges on my credit card have been cleared. One question though, why can't I get the early access through Steam?

[sterner]

The game is not ready for Steam auditory. We are going to release on Steam at the end of the year, when all backer's builds are introduced.

[Ink]

7 hours ago, i64man said:

Thanks for the feedback. I contacted them via email, but so far, have not received any reply. Furthermore, the pending charges on my credit card have been cleared. One question though, why can't I get the early access through Steam?

If Xsolla has not yet replied, could you please provide the email address that was used to purchase the game in a private forum message?