Losing server connection at Battle Start

[janvirus]

Hey Guys,

Now it happend the 3rd time im getting a server lost information at the beginning of a battle...it doesnt matter if it's PvP or against AI 

cause of that i lost 3 Ships now and its getting really annoying...it says to me relog in 60 sec but in that 60 seconds im nearly destroyed cause i cant shoot back or move at all

my connection is steady cause on the last battle i have been send back to port after beeing destroyed again but in ther beginning of the battle im gettong the connection lost..

any suggestions ? sorry for bad english... its not my main language

[Ink]

Captain, once it happens again, could you please send connection test report via Naval Action Steam launcher (3rd option - send connection test report)

Also, please try those workarounds and check if the problem still happens:

1)

 

2)

 

[janvirus]

Hey Sir, should i run this connection test while in battle or after ? 

i uploaded an image so u can see at least the error its showing me.

after that battle i returned to open world and could sail away like nothing happend its only in battles...

[Ink]

12 hours ago, janvirus said:

Hey Sir, should i run this connection test while in battle or after ?

Right once you face this problem with connection error window

[janvirus]

Hey Sir, so i did i hope it helps...

it happend like 5 or 6 times now

[Ink]

To clarify - have you done the workarounds I linked above?

[janvirus]

Yes Sir sorry i forgot to mention that...but that didn't work out for me right in the next battle i got the same error

[janvirus]

Still have the same problems any more ideas ? 

 

[Ink]

3 hours ago, janvirus said:

Still have the same problems any more ideas ? 

 

Captain, please check private message with more instructions

[KotRed]

 

 

hi,I lost my purple pandora with expert master carpenter, sixtant, navy planking hull, and one elite item, 150 rigs, 150hull, 500 rum by the battle bug. how do i get that back? i have tried everything the problem is still

[Ink]

49 minutes ago, KotRed said:

 

 

hi,I lost my purple pandora with expert master carpenter, sixtant, navy planking hull, and one elite item, 150 rigs, 150hull, 500 rum by the battle bug. how do i get that back? i have tried everything the problem is still

Captain, have you sent a F11 report?

[Yendash]

This problem occurs everyday form me, even few times.

[Ink]

1 minute ago, Yendash said:

This problem occurs everyday form me, even few times.

As the first step, please send a connection test report right after you experienced the issue and post here it’s number (something like NAS-12345 - it will be copied in buffer once sent)

[KotRed]

F11 yay I did :) and the number is NAS-1132259. Thanks for the quick help :)

 

Edited April 13, 2019 by KotRed