Gerard Mercator Posted February 11, 2019 Posted February 11, 2019 I lost a battle and ended up back in Willemstad my capital. My new ship was invisible and i clicked leave port. Then my came crashed. When i restarted it and tried to log back in on pvp it would not load. Also PVE don't load. Only option to fix it maybe atm is deleting the account and start over. Plz help i do not want to start over again. Connection Report Number is NAR-1080623
Ink Posted February 11, 2019 Posted February 11, 2019 Captain, do not delete a character, connection issues do not related to a character. Once the log is checked, I will reply
Ink Posted February 11, 2019 Posted February 11, 2019 Captain, by the log there are issues with 8080 and 7770 ports which might be caused by temporary problems on ISP side, the server does not experience any connection issues at the moment. As the first step please try to reboot your router and check again, if this did not help, temporary turn off antivirus and check.
Gerard Mercator Posted February 11, 2019 Author Posted February 11, 2019 i tried both it does not work
Ink Posted February 11, 2019 Posted February 11, 2019 Captain, do you have an option to temporary test the game on different source of connection, like mobile internet?
Gerard Mercator Posted February 11, 2019 Author Posted February 11, 2019 my dad has separate network for his store so i tried that network but that did not work either
Gerard Mercator Posted February 11, 2019 Author Posted February 11, 2019 i checked my windows firewall and its not blocking naval action
Gerard Mercator Posted February 11, 2019 Author Posted February 11, 2019 18 minutes ago, Intrepido said: Maybe is it related to language change ingame? i did not change ingame language
Gerard Mercator Posted February 11, 2019 Author Posted February 11, 2019 oke i reset my antivirus firewall setting and that fixed it 1
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