Loading freeze

Mett Owens · December 7, 2018

Hello sailor's,

I was look on forum posts, but i still not find a repair for my problem.

When i buy this game have same problem with loading, when choose character. Next day after buy i play and log in normal.

Now can't play for 2 day 😥

I try restart game, reinstal game, restart PC, restart Steam... Clear registry...

Report number is -> NAS-1046040

Sry for my bad ENG o/

Ink · December 7, 2018

Captain, full list of ports that are needed to be open for Naval Action:

7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600

In your case, something is blocking 8080 port. Please check antivirus, firewall or router settings

Mett Owens · December 8, 2018

So, i check firewall and antivirus. Still can't open port 8080... I think its blocked in router... but in Train and Home it will be OK and i can play normal. I can't reach to router setting, because iam now in lodging house.

I was check 30+ tutorial how to open port. All was rule in Firewall, its done. Still not help.

I think need to wait 2 week's when i go home to Christmas holiday's... 😔

Audacious · December 10, 2018

This is what I get when game first load, long wait, then It crashes and I am not able to launch it again. Also, is there a way to run it in DX9 only same as Generals @Ink? Tested with CS Global Offensive, works fine,

Both Ultimate General and Naval Action crash on launch. So it's your end my friend. I can even make video for you to show you. All this started after patch. I was able to play it before.

Edited December 10, 2018 by Pirate78

Mett Owens · December 10, 2018

I don't want to give up...

So, router allow port 8080. My notebook still not. Firewall is allowed for port 8080, but still blocked.

Turn off Firewall - blocked

Turn off Antivirus - blocked

Turn off both - blocked

I don't know why... i do all what was in videos on youtube and forums. 😭

I really want play NA! 🤔

Edited December 10, 2018 by Mett Owens

Ink · December 11, 2018

19 hours ago, Mett Owens said:

I don't want to give up...

So, router allow port 8080. My notebook still not. Firewall is allowed for port 8080, but still blocked.

Turn off Firewall - blocked

Turn off Antivirus - blocked

Turn off both - blocked

I don't know why... i do all what was in videos on youtube and forums. 😭

I really want play NA! 🤔

Please send a fresh connection test report

Marquis de la Fayette · December 11, 2018

Sans doute un réflexe Idiot, mais as tu essayé : sur steam, clic droit sur le jeu, propriété, "vérifier l intégrité du jeu" . Bon courage.

Cordialement. La Fayette

Mett Owens · December 11, 2018

@Ink With off Antivirus and Firewall - NAS-1047887

@Marquis de la Fayette Done, still same...

Ink · December 12, 2018

@Mett Owens

Besides some packet losses there are still the problem with the 8080 port

Marquis de la Fayette · December 12, 2018

19 minutes ago, Ink said:

@Mett Owens

Outre quelques pertes de paquets, le problème du port 8080 persiste.

Bonjour Encre,

As tu vérifié l'intégrité du jeu dans Steam ?

Cordialement, La Fayette.

Beeekonda · December 12, 2018

@Mett Owens

Try this:

run CMD (command line) as Administrator

type netsh winsock reset and press enter

type netsh int ip reset and press enter

restart computer

Mett Owens · December 12, 2018

@Marquis de la Fayette Yeah, i do it. Nothing change and all was OK.

@Beeekonda Done (as administrator), nothing change.

admin · December 12, 2018

On 12/7/2018 at 1:06 PM, Mett Owens said:

Report number is -> NAS-1046040

\

if you are travelling some hotels or residences block ports and there is nothing you can do in this case. This happened to me recently in one of the hotels.

qw569😳 · December 12, 2018

On 12/8/2018 at 12:53 PM, Mett Owens said:

So, i check firewall and antivirus. Still can't open port 8080... I think its blocked in router... but in Train and Home it will be OK and i can play normal. I can't reach to router setting, because iam now in lodging house.

Open port 8080 means allow outbound connection to this port. The game does not use port 8080 in your interface 192.168.10.172

Lets do some checks

First run powershell. Then run follow command and post result

test-netconnection 89.163.234.93 -Port 8080 -InformationLevel Quiet
test-netconnection 89.163.234.93 -TraceRoute
netsh winhttp show proxy

57 minutes ago, admin said:

if you are travelling some hotels or residences block ports and there is nothing you can do in this case. This happened to me recently in one of the hotels.

Let me disagree with you.
For example, OpenVPN working on port 443 can solve most problems.

Edited December 12, 2018 by qw569

Mett Owens · December 12, 2018

1 hour ago, qw569 said:


test-netconnection 89.163.234.93 -Port 8080 -InformationLevel Quiet
test-netconnection 89.163.234.93 -TraceRoute
netsh winhttp show proxy

PS C:\WINDOWS\system32> test-netconnection 89.163.234.93 -Port 8080 -InformationLevel Quiet
True
PS C:\WINDOWS\system32> test-netconnection 89.163.234.93 -TraceRoute

ComputerName : 89.163.234.93
RemoteAddress : 89.163.234.93
InterfaceAlias : Wi-Fi
SourceAddress : 192.168.11.134
PingSucceeded : True
PingReplyDetails (RTT) : 27 ms
TraceRoute : 192.168.10.1
188.75.159.17
188.75.176.57
172.16.222.5
188.75.144.1
88.86.98.141
88.86.96.195
185.229.189.2
0.0.0.0
185.229.189.13
81.30.145.50
62.141.47.194
89.163.234.93

PS C:\WINDOWS\system32> netsh winhttp show proxy

Current WinHTTP proxy settings:

Direct access (no proxy server).

qw569😳 · December 12, 2018

25 minutes ago, Mett Owens said:

PS C:\WINDOWS\system32> test-netconnection 89.163.234.93 -Port 8080 -InformationLevel Quiet
True

True mean that your computer can communicate with port 8080.

So the router don't block port 8080.

Check port 7770

test-netconnection 89.163.234.93 -Port 7770 -InformationLevel Quiet
ipconfig /all

Edited December 12, 2018 by qw569

Mett Owens · December 12, 2018

PS C:\Users\Mettik> test-netconnection 89.163.234.93 -Port 7770 -InformationLevel Quiet
True
PS C:\Users\Mettik> ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mettik
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Připojení k místní síti* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : C8-21-58-DE-CA-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Připojení k místní síti* 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : CA-21-58-DE-CA-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7265
Physical Address. . . . . . . . . : E6-DA-45-AE-77-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8159:49a2:68e2:eb7c%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.11.134(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : středa 12. prosince 2018 19:48:13
Lease Expires . . . . . . . . . . : středa 12. prosince 2018 20:36:31
Default Gateway . . . . . . . . . : 192.168.10.1
DHCP Server . . . . . . . . . . . : 192.168.10.1
DHCPv6 IAID . . . . . . . . . . . : 216455749
DHCPv6 Client DUID. . . . . . . . : 00-03-00-01-E6-DA-45-AE-77-23
DNS Servers . . . . . . . . . . . : 192.168.10.1
NetBIOS over Tcpip. . . . . . . . : Enabled

qw569😳 · December 12, 2018

5 minutes ago, Mett Owens said:

PS C:\Users\Mettik> test-netconnection 89.163.234.93 -Port 7770 -InformationLevel Quiet
True

True mean that your computer can communicate with port 7770

Check firewall. All command run in powershell

Get-Service -DisplayName "*fire*"
netsh advfirewall show cur

Try to stop firewall

netsh advfirewall set currentprofile state off

Try to Run Naval Action

Marquis de la Fayette · December 12, 2018

Bonjour,

Dis moi Owens. Quelques messages plus haut, tu disais qu'avant tout fonctionnait. Ok.

Entre le moment où tout fonctionne, et le moment où tu as des problèmes, quelles ont été les changements significatifs au niveau :

de ton routeur,

de ta connexion

de ton PC.

tout est important.

cordialement, La Fayette

Mett Owens · December 12, 2018

20 minutes ago, qw569 said:
True mean that your computer can communicate with port 7770

Check firewall. All command run in powershell
Get-Service -DisplayName "*fire*"
netsh advfirewall show cur
Try to stop firewall
netsh advfirewall set currentprofile state off
Try to Run Naval Action

- Done

- Turn off FW

- Done

- Still same 😥

Edit:

PS C:\WINDOWS\system32> Get-Service -DisplayName "*fire*"

Status Name DisplayName
------ ---- -----------
Running mpssvc Firewall v programu Windows Defender

PS C:\WINDOWS\system32> netsh advfirewall show cur

Private Profile Settings:
----------------------------------------------------------------------
State ON
Firewall Policy BlockInbound,AllowOutbound
LocalFirewallRules N/A (GPO-store only)
LocalConSecRules N/A (GPO-store only)
InboundUserNotification Enable
RemoteManagement Disable
UnicastResponseToMulticast Enable

Logging:
LogAllowedConnections Disable
LogDroppedConnections Disable
FileName %systemroot%\system32\LogFiles\Firewall\pfirewall.log
MaxFileSize 4096

Ok.

Edited December 12, 2018 by Mett Owens

Mett Owens · December 12, 2018

@Marquis de la Fayette i change my location. From my home to lodging house. I travel with train.

Home WiFi was OK,

train WiFi was OK,

Lodging house WiFi do that freeze when i buy this game and now, week later too.

Mett Owens · December 16, 2018

My girlfriend WiFi... all OK...

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