Compensation Request (@Admin)

[Gazlum]

Hey bought the game on steam as soon as it went EA. And been playing it on and off for the past 2 or 3 years now.  Competently used to the wipes and the reclaim  system been working fine for me. But when i logged in this time after about maybe 6 or more months of not playing i was wiped with no redeemable apart from i was given 216 stone and 25 tobacco. Was just wondering if i have any chance of getting my exp back at all or any of my ships.  My names through the Years Have been Gaz, Gazz, Gazzz, And currently Gazz  

[Slim McSauce]

The last wipe before patch 17 (patch 10) was an all around wipe ships and all. So that's probably why you have so few redeemables. XP can be regained quickly through the tutorial to bump you up to captain, but just like everyone else did you're gonna have to grind back up.

Edited November 26, 2018 by Slim McSauce

[Ink]

11 hours ago, Gazlum said:

Hey bought the game on steam as soon as it went EA. And been playing it on and off for the past 2 or 3 years now.  Competently used to the wipes and the reclaim  system been working fine for me. But when i logged in this time after about maybe 6 or more months of not playing i was wiped with no redeemable apart from i was given 216 stone and 25 tobacco. Was just wondering if i have any chance of getting my exp back at all or any of my ships.  My names through the Years Have been Gaz, Gazz, Gazzz, And currently Gazz  

Captain, please provide a bit more details - have you used experienced redeemables after the wipe in 2017 year? Have you also deleted any character since then?

[Gazlum]

Yes i redeemed exp in early 2018 once and in 2017 probably 3 times.  Also when i came back to the game recently my clan leader informed me to delete my account before redeeming anything  and make a new one then redeem my xp on my new account. I didn't think this would cause a problem as thats how iv done it all the other times with the wipes.  But if there has been a recent wipe that wiped everything like slim says that probably explains it (just the 216 stone and tobbaco threw me) also some of my clan mates said there they had never been wiped to scratch.

[Ink]

10 hours ago, Gazlum said:

Yes i redeemed exp in early 2018 once and in 2017 probably 3 times.  Also when i came back to the game recently my clan leader informed me to delete my account before redeeming anything  and make a new one then redeem my xp on my new account. I didn't think this would cause a problem as thats how iv done it all the other times with the wipes.  But if there has been a recent wipe that wiped everything like slim says that probably explains it (just the 216 stone and tobbaco threw me) also some of my clan mates said there they had never been wiped to scratch.

There were not wipes since May 2017 (+ US server merge at the end of 2017),  also there were redeemable clearance warning (experience was not touched though).

Could you please clarify the date you deleted the character

10 hours ago, Gazlum said:

Also when i came back to the game recently my clan leader informed me to delete my account before redeeming anything  and make a new one then redeem my xp on my new account

As it seems you did not have any experience redeemables since you already activated it in past

10 hours ago, Gazlum said:

i redeemed exp in early 2018 once and in 2017 probably 3 times.

Thus most likely you just lost experience once you deleted previous character.

 

[Gazlum]

Deleted my Character on the 25th cause when i spawned in i had a cutter and i was at the first level. It was a completely clean account apart from  the stone and tobacco in the redeemable  so presumed a wipe, so i was informed to deleted the character make a new one then redeemed what i had. I have never deleted any characters that have had a high level unless someone has talked me through it as i have no idea how the xp redeeming works. If it's too difficult to work out what happened please do not worry about it,  i just made a post in hopes that it might be a simple process. I would like to say i probably made a mistake somewhere along the lines when i came to redeeming, but anyways thanks so much for the help, did the final exam and got a fair few levels so im not too bothered about it now. Once again thanks for your time and hope you have a nice day.