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Posted

Who the **** they think they are to judge if someone is going to spend his own money in good purpose or not? ****** paypal carebears. Like Mirones said-let's hope we will go under Gabe N. umbrella asap.

Posted

Good thing you send those urine samples, they have a 99.9% proof record. Nothing can hide from the laboratory - except during the Olympics. ;)

 

Hope this will be resolved soon, until then, I guess it's proof of the games success - even though now you can't build on it until it's back on the list. Keep up the good work !

  • Like 3
Posted

Sent*

 

Also it is easy to find your unique transaction ID in your account summary. Just find the payment you made to Game-Labs LLC and click on it.

Posted

You would not be the first legitimate business practice that Paypal has ruined, and won't be the last. Fortunately you have steam to move to, but many others have not been so lucky and have seen their sucessful business die because of this very thing you're experiencing now. "You're selling too good! We're freezing your account!" sounds ridiculous but it's something they're well known for doing.

 

I hope everything works out, and I'll be one of the first to throw my money at you once you move to steam.

Posted

Formal complaint sent

 

Please tell us what your complaint is about:

I have just found out that you have frozen the account of Game-Labs LLC, (case PP-003-614-057-132). I would like to request to unblock their account as I have received the game and I am satisfied with the quality of the product.
My transactions ID are:
XXX - that's 19 Oct 2014
and
XXX - that's 30 Dec 2014.
 

What do you want PayPal to do, to put it right for you?

I will be grateful for urgent resolving PP-003-614-057-132 case, because I would like to buy another copy of Game-Labs LLC product.

Posted

Broadside fired through their sails maybe that will get their attention and behave as ordered.

 

no, no it won't. Sadly, as big as they are... they don't care anymore. No matter what we do, we are the defendant not them.

Posted

Sent.

Hopefully this is resolved quickly.

 

 

I recommend a new round of complaints by players to them every 72 hours until this is resolved. Customer pressure will work

  • Like 1
Posted

And some folks thought I was being paranoid when I said PayPal gives me the creeps. I don't know if it's possible to reach any humans at PP, but I'll send an e mail.

 

At least finally motivated me to buy Ultimate General, which I was going to do anyway, I just hadn't gotten around to it, until this travesty of justice. 

Posted

The funny thing is that they usually side with buyer if the item wasn't recieved but here they are hindering them from finishing the game we pre ordered haha

 

edit, this is what I sent

 

"I heard that you guys have frozen their paypal and I would like to explain that you are hurting those who have bought from them as a result. Those that have purchased from them preordered a game, a game which is in alpha and is pretty fun so far, however your blocking is hindering their ability to get funds and as a result, their ability to finish a product we have paid for. Essentially, by freezing their account, you are disrupting the progress for the product we have paid for so please unfreeze them(No I don't want a refund) so that they can continue to finish the game we have paid for =D"

  • Like 1

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