The game crash and shut down my PC

[Takumi El risitas]

When I try to play the game goes fine for 10-15 mins, then the game crash and sometimes shuts down my PC with no reasson

I have all the drivers up to date and I have no problems with any other games

PD: This started to happen since the UI update

Edited June 29, 2018 by Trashumi Fujiwara

[Takumi El risitas]

The same thing happens with the two versions

[Ink]

Also please monitor your GPU and CPU temperature with a program like gpu-z before during those 10-15 mins

[Wind]

Nvidia drivers suck, they crashed my Warships game after the update. Revert back to old drivers if you can. 

[Takumi El risitas]

25 minutes ago, Wind said:

Nvidia drivers suck, they crashed my Warships game after the update. Revert back to old drivers if you can. 

Tried and keeps doing the same

 

51 minutes ago, Ink said:

Also please monitor your GPU and CPU temperature with a program like gpu-z before during those 10-15 mins

CPU

GPU

The temperature is like always, no peaks, all normal. The game runs perfectly during those 10-15 mins

 

[seanjo]

2 hours ago, Trashumi Fujiwara said:

When I try to play the game goes fine for 10-15 mins, then the game crash and sometimes shuts down my PC with no reasson

I have all the drivers up to date and I have no problems with any other games

PD: This started to happen since the UI update

If nobody else is experiencing this problem, it's probably something at your end.

[Takumi El risitas]

2 minutes ago, seanjo said:

If nobody else is experiencing this problem, it's probably something at your end.

it must be that, because is a really weird thing, if im not able to fix this i will just wait until the next update

[Hethwill, the Red Duke]

There might be a GPU memory leak or some cache issues somewhere...

Been trying to trace a pattern for this as it also happens now and then but to no avail. Temperatures are okay but still, if I play the game after a clean power up / restart it runs without problems. If I play a any game and then go NA it sometimes does that.

It is not often though, so hard to figure out.

Using AMD here.

 

 

[Takumi El risitas]

i will test some more things, but like i said, if I cant fix the problem I will just wait for the next patch

[Takumi El risitas]

8 minutes ago, Banished Privateer said:

1. Reinstall NA or check file integrity

Done and keeps doing the same

 

9 minutes ago, Banished Privateer said:

2. Check NA/System crashlogs & share

where do I get those?

[Takumi El risitas]

+

System

- Provider       [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated       [ SystemTime] 2018-06-29T13:58:41.158622700Z

EventRecordID 5040

Correlation

- Execution       [ ProcessID] 4       [ ThreadID] 8

Channel System

Computer DESKTOP-AFLSN03

- Security       [ UserID] S-1-5-18

-

EventData

BugcheckCode

278

BugcheckParameter1

0xffff890d45f1f4a0

BugcheckParameter2

0x0

BugcheckParameter3

0x0

BugcheckParameter4

0x0

SleepInProgress

0

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

0

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

1

CsEntryScenarioInstanceId

0

BugcheckInfoFromEFI

true

CheckpointStatus

0

 

This is the system crash log, but i cant find the naval action log

[Ink]

Please use the second option in Naval Action Steam Launcher "Report crash". Once we check we logs I will contact you.

Meanwhile, please make sure you have fully updated Windows.

[Tiedemann]

Is this why so many players always reboot before important battles? 

I never have this issue, but 3-4 players in my clan reboot often, in* fear of crash.

Edited July 1, 2018 by Tiedemann
n*

[Takumi El risitas]

10 hours ago, Ink said:

Please use the second option in Naval Action Steam Launcher "Report crash". Once we check we logs I will contact you.

Meanwhile, please make sure you have fully updated Windows.

Done!

[Takumi El risitas]

42 minutes ago, Tiedemann said:

Is this why so many players always reboot before important battles? 

I never have this issue, but 3-4 players in my clan reboot often, i fear of crash.

I never had this kind of problems or any technical problems with naval action, but in my case it turns off the PC 2/3 of the times I tried to play

[Sella]

29 minutes ago, Trashumi Fujiwara said:

I never had this kind of problems or any technical problems with naval action, but in my case it turns off the PC 2/3 of the times I tried to play

Does it happen with other games as well? I'm curious

[Takumi El risitas]

25 minutes ago, Sella22 said:

Does it happen with other games as well? I'm curious

no, this is the only one

[I Corn]

@Ink Ref: An earlier fix for a similar problem, which has recently solved an issue for one of my clan mates,
You posted : If you are running Win 10, try to set Compatibility with Windows 7 on the both client.exe and client_,exe files (here \SteamApps\common\Naval Action)

Would this still apply in this case perhaps? Just trying to help, or is this fix as outdated as I am

[Takumi El risitas]

I have been playing today testing some things and looks like is working fine now, I guess one of the hotfix patches the error. @Ink