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Posted

I've tried to install that update several times without luck.  FYI I am running Windows 8.1 on a Macintosh using Bootcamp....perhaps that is causing me an issue.

It is frustrating because it was working fine before reinstalling Windows and my Mac laptop is running 8.1 is not having issues.

I'll keep trying to get that update installed.

Would upgrading to Windows 10 solve the issue?

Posted
12 minutes ago, MetastaticDisease said:

I've tried to install that update several times without luck.  FYI I am running Windows 8.1 on a Macintosh using Bootcamp....perhaps that is causing me an issue.

It is frustrating because it was working fine before reinstalling Windows and my Mac laptop is running 8.1 is not having issues.

I'll keep trying to get that update installed.

Do you have fully updated Windows 8.1? Please also check the Prerequisites section in the link, like you have also to install "April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355)"

Posted

I'm not good with Windows.  I thought I had fully upgraded but "checked for updates" just to be sure and there are many more.  Why the heck they don't all show up when you check is beyond me.....enjoying my time staring at screen as it downloads and installs. :)

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