Ping erratic, then logs me out

[Sir Richard Bolitho]

Is this happening to anyone else? Started two days ago. My ping goes from 330 (Australia) to 1200, to 1880..logged out. On global server. Can be stable for 10 minutes and then ping goes crazy. Sometimes will drop back most times logs me out. All my other internet usages are normal and speed test shows good speed. Have uninstalled and reinstalled the game. The issue appears to be this server. Any help appreciated as the game is now unplayable.

[Norfolk nChance]

Yep it was a Telestra problem in Oz nothing to do with NA. What was the UTC time?

Oz player saw it on Wireshark 

 

N.

[Sir Richard Bolitho]

I am with Optus not Telstra, problem is still happening. Seems to be just the Global server that is giving me this problem. PVe ok.

 

Edited September 2, 2017 by Sir Richard Bolitho

[Norfolk nChance]

don't know sorry fella. If I come across anything I will post it

 

N.

 

[Sir Richard Bolitho]

This is my tracert tracking to the server.

Doc1.docx

[Sir Texas Sir]

15 hours ago, Sir Richard Bolitho said:

This is my tracert tracking to the server.

Doc1.docx

looks like your bottle necking some where on the way, but what gets me is the london1? This was GLOBAL?  Have you tracert the EU server?  Why would it send you that way and not towards US?  Man SEA area always did stupid stuff to games when I was over there working and was at a hotel on me free time trying to get on games.  I remember being in Singapore trying to get on a certain games SEA servers and it would be worse than if I tried to get on there NA west coast servers. 

Speaking of which any one got the IP of the servers?  I had them saved some where at one time and can't remember where I put that file.

[Norfolk nChance]

yeah somethings off... I'm glitchie... and last week "we" had drop out issues on GLOBAL with all three regions suffereing. Right now got the Klingon Warbird Bug... going 40knts in a aggie... 

[Sir Richard Bolitho]

Due to the cable damage off Hong Kong Optus, my ISP appears to have rerouted the address. Actually a traceroute shows that it's in .de, Germany. And that it's via London, via the US, at the moment. The fix is around 6 weeks, or so they say.

 

Edited September 2, 2017 by Sir Richard Bolitho

[Skully]

Can you guys post PingPlotter pictures as in http://forum.game-labs.net/topic/22479-server-merge/?page=2&tab=comments#comment-461800 ?

I'm curious if, for whatever reason, traffic routed through LON-IX from AU or NZ has adverse effects on ping to Global and/or EU server.

 

[Rebrall]

On 9/2/2017 at 0:43 PM, Sir Richard Bolitho said:

Is this happening to anyone else? Started two days ago. My ping goes from 330 (Australia) to 1200, to 1880..logged out. On global server. Can be stable for 10 minutes and then ping goes crazy. Sometimes will drop back most times logs me out. All my other internet usages are normal and speed test shows good speed. Have uninstalled and reinstalled the game. The issue appears to be this server. Any help appreciated as the game is now unplayable.

This is happening to a few guys in my clan on global also all from various places in Australia,

I'm also experiencing issues also especially after reset/DT/ruin my night/maintenance I get an issue we're my sails go up and down so I will log off then random speed up like I have just left a fight I have F11'ed multiple time @Jeheil even recorded it, 

after I log out again it will just about constantly D.C. Me and reset me 5/6km from were it D.C'ed me 

 

the other night I sailed from George Town to prinzapolka got fed up with the screen freezing and resetting me 5/6 km behind were the screen froze so ported up logged of and logged in to find myself back at Georgetown, wasn't impressed especially as there was multiple clan mates that escorted me down, 

 

seems to to have only happened since the test server update 

[Sir Richard Bolitho]

The up and down sail problem is a known issue, I've had it happen to me.

[Rebrall]

9 minutes ago, Sir Richard Bolitho said:

The up and down sail problem is a known issue, I've had it happen to me.

I get almost every night after downtime gaurenteed 

[The Ghost of Sir Edward]

Having erratic ping rates in the mid U.S.A. Ping will go from 65 to 350-3400. Also ships will freeze for two-five seconds every few minutes or so.

Issue is on Global Server.

Edited September 4, 2017 by The Old Pretender
Added information.

[Rebrall]

@admin is there an issue with the global server?

[Skully]

6 hours ago, Sir Richard Bolitho said:

Global server, early Am, so traffic is lightest.

That is not Global. It's not even the current EU shard. 

http://storage.googleapis.com/nacleanopenworldprodshards/config.txt
http://storage.googleapis.com/nacleandevshards/config.txt

"FriendlyName": "PvP EU", "Hostname": "89.163.234.95",
"FriendlyName": "PvE", "Hostname": "89.163.254.201",
"FriendlyName": "PvP Global", "Hostname": "172.93.104.58",
"FriendlyName": "Testbed", "Hostname": "89.163.254.203",

 

[Skully]

From LON-IX to NY-IX has a bit high of a packet loss at the moment.

Edited September 4, 2017 by Skully

[Sir Richard Bolitho]

Skully, that is the address I was given, will run the tracer again and re post.

[Sir Richard Bolitho]

  This is the Global server.

Edited September 4, 2017 by Sir Richard Bolitho