Can not start the game

[OrkhanJavadov]

I bought this Naval Action game from steam yesterday but I cant start the game since yesterday. Every time when I push the start game button, the game crashes with a error message that tolds me to report the crash.

I turned off firewall and antivirus program. I tried integrity test from steam and it said everything is ok.

My system:

Windows 7/ 64 bit SP-1 Home edition.

8 Gb RAM

Amd Sapphire R9 290 Tri-X  OC (4Gb DDR5) ----> Crimson 17.3.1 , Driver version    21.19.523.2

Intel Core i7 - 4790 (3.60Ghz)

MSI Z97 PC Mate  motherboard

Please help me.

[OrkhanJavadov]

[Ink]

Captain, what is your steam name? Have you sent crash report via Steam Launcher Report Crash option?

[OrkhanJavadov]

My Steam account: OrkhanJavadov (same as in this forum.)

I cant send report because crash reporter is black and there is not any option to send crash report.I will paste here crash reporter SS. I uninstalled the game then again installed but nothing changed. ALso ı cant send crash report.

NavalActionBugReporter looks like this:

 

 

[OrkhanJavadov]

Its funny but crash reporter is crashing too. So I will send crash files manually.

 

crash.dmp

error.log

report.ini

Edited March 17, 2017 by OrkhanJavadov

[Ink]

Captain, as the first steps, could you please check the general workaround for connection issues and reply back:

Quote

Please check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game, also turn off all programs which use internet heavily (like torrent programs, netflix clients), disable antivirus, turn off k9 web protection filter or similar to that filters, also, you can try to put your router into DMZ mode

Also, please archive logs folder and send it to ink@navalaction.com

[OrkhanJavadov]

I send log and crash files via email adress. Please check your PM.

[OrkhanJavadov]

Are there any solution about this problem?

[Ink]

To clarify - we are communicating via e-mail.

[OrkhanJavadov]

Thank you.

My problem solved now I can play w'thout any errors.