lag when logging in

[D4mi4nNL]

hi guys

idk if im the only one with this but im lagging when im trying to log into game it shows this ping for me. And sometimes it shows no ping, it's only pvp 1 eu and pve one pvp 2 us works fine for me

https://gyazo.com/749c5b519a7f603f5cad062fd1dd988b

https://gyazo.com/7afe49d96b8f2ad0021a66d08f701879

https://gyazo.com/9e2601021920f2f54532b5c0cc759554

https://gyazo.com/e8ff8a57f3a7b879744418243abe75f4

https://gyazo.com/11d6653fce609bab5e253c1f7e04ac89

 

Edit: my network works good no problem with it got 186 ms

 

Edited December 9, 2016 by D4mi4n

[Kloothommel]

I'm having very high pings (300+ms) to pvp eu 1 as well, normally I'm at 19ms. Loading into the servers is very slow as well, to a pint where I can't get past character selection.

Is there an issue with the datacenters?

[D4mi4nNL]

3 minutes ago, Kloothommel said:

I'm having very high pings (300+ms) to pvp eu 1 as well, normally I'm at 19ms. Loading into the servers is very slow as well, to a pint where I can't get past character selection.

Is there an issue with the datacenters?

get the same things took me 5 mins until i finally logged from player selection but than chats that wont load spawned at a outpost from france than ships that wont load

[Kloothommel]

1 minute ago, D4mi4n said:

get the same things took me 5 mins until i finally logged from player selection but than chats that wont load spawned at a outpost from france than ships that wont load

I can't even get past the character screen

 

Edit: Just got past.

Edited December 9, 2016 by Kloothommel

[D4mi4nNL]

1 minute ago, Kloothommel said:

I can't even get past the character screen

ik how it feels

[Kloothommel]

Ingame menus and tabs (in port) are very laggy and respond badly, long deloays in reaction/loading. Are the database servers for the game bugged/damaged/under attack?

 

[D4mi4nNL]

Just now, Kloothommel said:

Ingame menus and tabs (in port) are very laggy and respond badly, long deloays in reaction/loading. Are the database servers for the game bugged/damaged/under attack?

 

idk a asked my clan on ts and they were saying that it did work normally

[Kloothommel]

Even opening/getting stuff from the clanbank is taking multiple tens of seconds.

Insane!

 

[Ink]

Captains, since all replied are from Netherlands, what ISP you use? In case it is the same one, it could be ISP side issue

[Kloothommel]

ISP: Ziggo here.

 

Edited December 9, 2016 by Kloothommel

[Ink]

It seems Captain D4mi4n uses the same ISP, could you both please call ISP tech support to clarify there are no temporary issues?

[D4mi4nNL]

2 minutes ago, Kloothommel said:

ISP: Ziggo here.

 

same

[D4mi4nNL]

Just now, Ink said:

It seems Captain D4mi4n uses the same ISP, could you both please call ISP tech support to clarify there are no temporary issues?

there are some problems with the provider but why does it only do problems on naval action pvp eu

[Kloothommel]

Godverdomme, kut Ziggo altijd weer...

Als het werkt, geen probleem.  Maar bij storingen 

[D4mi4nNL]

Just now, Kloothommel said:

Godverdomme, kut Ziggo altijd weer...

Als het werkt, geen probleem.  Maar bij storingen 

yep maar raar dat het alleen problemen krijgt met naval action

[Kloothommel]

Just now, D4mi4n said:

there are some problems with the provider but why does it only do problems on naval action pvp eu

I think the package losses are too high for the game. is there an IP where we can pingtrace to find the issue?

[D4mi4nNL]

im now logged in but chat wont come 

[D4mi4nNL]

1 minute ago, Kloothommel said:

I think the package losses are too high for the game. is there an IP where we can pingtrace to find the issue?

dit zegt ziggo, 

Problemen met internet op Windows 10

Door een update van Windows 10 werkt internet mogelijk niet. Dit wordt in samenwerking met Microsoft onderzocht.

[Kloothommel]

Just now, D4mi4n said:

dit zegt ziggo, 

Problemen met internet op Windows 10

Door een update van Windows 10 werkt internet mogelijk niet. Dit wordt in samenwerking met Microsoft onderzocht.

Windows 7 masterrace here, so not the source of the issue.

[D4mi4nNL]

verder staat er niks

[Ink]

open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards), type:

for PVP 2 US: ping 172.93.104.50 -n 25

for PVP 1 EU: ping 89.163.234.94 -n 25

for PVE: ping 89.163.254.200 -n 25

then check the packet lost statistic

[D4mi4nNL]

3 minutes ago, Kloothommel said:

I think the package losses are too high for the game. is there an IP where we can pingtrace to find the issue?

https://www.ziggo.nl/speedtest/

[D4mi4nNL]

Reply from 89.163.234.94: bytes=32 time=143ms TTL=55

[D4mi4nNL]

Ping statistics for 89.163.234.94:
    Packets: Sent = 25, Received = 24, Lost = 1 (4% loss),
Approximate round trip times in milli-seconds:
    Minimum = 125ms, Maximum = 163ms, Average = 143ms

[Kloothommel]

Same packet loss: