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Posted

Hello,

 

Just purchased the game and it allows me to create a character but when I click "start", a black dot appears in the bottom left but that's all.  I've rebooted and deleted/created characters on each of the servers but have the same problem.  Any ideas?

 

-Eric

Posted

Just uninstalled and reinstalled and still get the same error.  Video card is NVidia GT640 which appears to be on the low end but would think it would at least let me into the game.

Posted

Captain, tt indicates connection issues, please, check the general workaround for connection issues:

Please check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game, also turn off all programs which use internet heavily (like torrent programs, netflix clients), disable antivirus, turn off k9 web protection filter or similar to that filters, also, you can try to put your router into DMZ mode

Posted

So I installed it on a second PC I have and it works fine so there must be something weird with the first pc.  At least I have it working now!

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