Jump to content
Naval Games Community

US PvE server issue

avasyliev

By avasyliev
in Support

 Share

Recommended Posts

avasyliev Midshipman

avasyliev

Posted
Posted
Due to hardware power fault on the provider side, we were forced to do a databases rollback for US PvE shard to the state of maintenance (23.04 about 10.00 AM Kiev time).

On Monday we will do compensation for players who played on US PvE shard during this time period.

 

Due to seriousness of the problem we will consider changes with hardware provider in order to improve servers stability.

 

Sorry for inconveniences.

  • Like 3
Captain Jon Snow Landsmen

Captain Jon Snow

Posted
Posted

 

Due to hardware power fault on the provider side, we were forced to do a databases rollback for US PvE shard to the state of maintenance (23.04 about 10.00 AM Kiev time).
On Monday we will do compensation for players who played on US PvE shard during this time period.
 
Due to seriousness of the problem we will consider changes with hardware provider in order to improve servers stability.
 
Sorry for inconveniences.

 

 

Will we get the compensation automatically?

SeaMist Midshipman

SeaMist

Posted
Posted

Sailed from St Anne to Corrientes to Misteriosa then to St Anne. Entire Journey lost. I'm not sure how you compensate for the hours that took lol. 

skreggings Landsmen

skreggings

Posted
Posted

i literally lost all of my money, i spent 78k on trade goods, logged in, no trade goods in my hold or money in my wallet im literally broke and feel like im starting again, how does this compensation work?/what do we get?

PaladinFX Able seaman

PaladinFX

Posted
Posted

Captains, compensation will be done according to server logs

When is the compensation going to be done? I had most of the mats for a Victory build in the hold of my LGV which disappeared and they have still not reappeared? Thats alot of cash and crafting hours tied up just gone! Do I need to provide a list of what went missing to speed things up?

Tomms123 Lieutenant

Tomms123

Posted
Posted

On Monday we will do compensation for players who played on US PvE shard during this time period.

 

 

When is the compensation going to be done? I had most of the mats for a Victory build in the hold of my LGV which disappeared and they have still not reappeared? Thats alot of cash and crafting hours tied up just gone! Do I need to provide a list of what went missing to speed things up?

W00die Landsmen

W00die

Posted
Posted

I assumed this was going to be done during maintenance today but I'm still a ship down plus lost a life on one of my fleet.....

2NewfieDad Landsmen

2NewfieDad

Posted
Posted

my mate is unable to login - he has deleted all his files and downloaded them again but to no avail - he can log on to the server but his player name does not show up - he has been playing since january and has post captain rank

Ink Commodore

Ink

Posted
Posted

my mate is unable to login - he has deleted all his files and downloaded them again but to no avail - he can log on to the server but his player name does not show up - he has been playing since january and has post captain rank

What is the character name?

  • 1 month later...
RickC Landsmen

RickC

Posted
Posted

Received an in game email several days ago saying compensation for the loss of my Vic on June 16th will probably happen today.

 

Nothing yet, though.

 

in game name REC

admin Squadron Admiral

admin

Posted
Posted

I have not got an in game email either. 

 

 

did you guys check to topic date.. this thread is for completely unrelated issues

 

for the server crash issues that happened last week you should have done the following to receive anything

 

only ships and upgrades would be recovered in case the ship was lost due to our problems - if you have filed an in game report on time.

if you have not filed the report it is impossible to recover anything.

 

locked

Guest
This topic is now closed to further replies.
 Share
Go to topic listing
×
×
  • Create New...