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Posted
Due to technical problems on the provider side, the PvE server is unavailable. 

Technical problems are eliminated in several hours. Sorry for the inconvenience.

  • Like 2
Posted

Same to me :wacko:

 

No durability loss, I hope, my battle was completed, I was just unable to claim my prize...

 

What is <<Several Hours>> ??

1, 2, 3 hours ?

Posted

Characters that had been locked due to server issue has been unlocked. The server is open, once again, sorry for inconvenience, Captains

  • 1 month later...
Posted

Captains, at the moment there are some technical issues on PVE server, we are investigating it at the moment

Posted

Characters that had been locked due to server issue has been unlocked. The server is open, once again, sorry for inconvenience, Captains

Authentication error: Account is locked by shard "PvE One USA"......

 

Not only is PvE server not working, but also I can't access PvP as alternative.

Posted

Authentication error: Account is locked by shard "PvE One USA"......

 

Not only is PvE server not working, but also I can't access PvP as alternative.

What server do you mean, Captain? At the moment only PVE server not working.

There are some techinal issues with PVE server on provider side, there is no ETA at the moment, we will keep Captains inform, sorry for inconveniences it caused

Posted

What server do you mean, Captain? At the moment only PVE server not working.

 

Yes, thats what i posted. And because my account is locked on the non working PvE server, I cannot access any of the servers.

 

Thus for me none of the servers is working.

 

Pls take care that one crashed server does not prevent players from accessing other servers. 

 

Maybe this clarifies the issue:

 

 

noserver_zpsdc16doyb.jpg

Posted (edited)

Authentication error: Account is locked by shard "PvE One USA"......

 

Not only is PvE server not working, but also I can't access PvP as alternative.

 
When I try to log in to another server, I get this message:
 
OUrzJsi.jpg?1
Edited by e1mo
Posted

Captains, server is up, once again, sorry for inconveniences it caused, more details here

 

 

Yes, thats what i posted. And because my account is locked on the non working PvE server, I cannot access any of the servers.

 

Thus for me none of the servers is working.

 

Pls take care that one crashed server does not prevent players from accessing other servers.

Captain, character locking is a useful tool to prevent data loss (e.g. experience) due to unexpected issues like this one

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