Ink Posted March 19, 2016 Posted March 19, 2016 Due to technical problems on the provider side, the PvE server is unavailable. Technical problems are eliminated in several hours. Sorry for the inconvenience. 2
Nills Posted March 19, 2016 Posted March 19, 2016 I just wonder what will happen to my ship when server get back online. I was in middle of battle.
sacapus Posted March 19, 2016 Posted March 19, 2016 Same to me No durability loss, I hope, my battle was completed, I was just unable to claim my prize... What is <<Several Hours>> ?? 1, 2, 3 hours ?
Ink Posted March 19, 2016 Author Posted March 19, 2016 Characters that had been locked due to server issue has been unlocked. The server is open, once again, sorry for inconvenience, Captains
Ink Posted April 23, 2016 Author Posted April 23, 2016 Captains, at the moment there are some technical issues on PVE server, we are investigating it at the moment
Jan van Santen Posted April 23, 2016 Posted April 23, 2016 Characters that had been locked due to server issue has been unlocked. The server is open, once again, sorry for inconvenience, Captains Authentication error: Account is locked by shard "PvE One USA"...... Not only is PvE server not working, but also I can't access PvP as alternative.
Ink Posted April 23, 2016 Author Posted April 23, 2016 Authentication error: Account is locked by shard "PvE One USA"...... Not only is PvE server not working, but also I can't access PvP as alternative. What server do you mean, Captain? At the moment only PVE server not working. There are some techinal issues with PVE server on provider side, there is no ETA at the moment, we will keep Captains inform, sorry for inconveniences it caused
Jan van Santen Posted April 23, 2016 Posted April 23, 2016 What server do you mean, Captain? At the moment only PVE server not working. Yes, thats what i posted. And because my account is locked on the non working PvE server, I cannot access any of the servers. Thus for me none of the servers is working. Pls take care that one crashed server does not prevent players from accessing other servers. Maybe this clarifies the issue:
e1mo Posted April 23, 2016 Posted April 23, 2016 (edited) Authentication error: Account is locked by shard "PvE One USA"...... Not only is PvE server not working, but also I can't access PvP as alternative. When I try to log in to another server, I get this message: Edited April 23, 2016 by e1mo
Jan van Santen Posted April 23, 2016 Posted April 23, 2016 FYI: PvP2 is working fine. Not when your account is locked on the non working PvE server.
Shepherd Posted April 23, 2016 Posted April 23, 2016 Dang, and I just had a moment to pull off at a place with wifi to use my crafting hours on the PvE server while I'm on a long trip.
Ink Posted April 23, 2016 Author Posted April 23, 2016 Captains, server is up, once again, sorry for inconveniences it caused, more details here Yes, thats what i posted. And because my account is locked on the non working PvE server, I cannot access any of the servers. Thus for me none of the servers is working. Pls take care that one crashed server does not prevent players from accessing other servers. Captain, character locking is a useful tool to prevent data loss (e.g. experience) due to unexpected issues like this one
Fluffy Fishy Posted April 23, 2016 Posted April 23, 2016 I am still getting the Authentication issue when I try to log in. Hope you guys can fix it soon
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