Enzo Matrix Posted April 1, 2016 Author Posted April 1, 2016 I need help! the game worked and loaded up pvp eu1 on wednesday.. and now today I can play and there was an update and I wanted to play and once again it will not load up the port screen after I hit start on both modes. I have disabled everything and game won't load, PVE US1 though has loaded every single time and never once has it had the issue I am having with pvp eu1. There are over 1700 people on pvp eu 1 and constantly changing numbers so everyone else seems to be having no problems connecting. This isn't making any sense to me why it loads up one day and then won't load at all for a week on end. I am trying everything but getting same result.
Enzo Matrix Posted April 2, 2016 Author Posted April 2, 2016 Maybe the picture will explain exactly what I mean.. As you see It will just show the black circle in the corner and port will never load up. But pve works perfectly fine. Is this something on my end? I have tried everything but can't get on. disabled everything to see if for some reason it was being blocked or something but no still same result. Just stays in loading state and no port ever comes. I will see actions pop up though like when a conquest has started.
Ink Posted April 2, 2016 Posted April 2, 2016 Captain, here is a possible workaround but since it is related to Registry edition, use it at your own risk: 1. Shut down the game.2. Press Ctrl+R, type regedit. 3. Go to "HKEY_CURRENT_USER\SOFTWARE\Game-Labs\Naval Action"4. Find there a key "OW.Ports.Hash", right click on it and delete (be careful, not the whole Naval Action folder!). 5. Close Regeditor and launch the game.
Enzo Matrix Posted April 2, 2016 Author Posted April 2, 2016 Hey, so I tried that. Got excited hoping it would work, but still same result .. game doesn't load up port on both x64 / x86 mode still. deleted the file twice to see maybe if it would work after the second time lol.. but nothin.
Enzo Matrix Posted April 6, 2016 Author Posted April 6, 2016 So I deleted my pve character to make a pvp usa one.. and what do ya know.. it wont load port either. This is a pvp server problem because the pve worked no problem. Please help me, its been since april 2nd with no addtional help... why is it the pvp server that wont load up port.. but will work randomly whenever it feels like it?
Ink Posted April 6, 2016 Posted April 6, 2016 Captain, please send a bug report since you are not able to join PVP US as well and also please, run connection test reports once again. Have you tried the workaround about registry once the PVP US issue happened?
Enzo Matrix Posted April 6, 2016 Author Posted April 6, 2016 Captain, please send a bug report since you are not able to join PVP US as well and also please, run connection test reports once again. Have you tried the workaround about registry once the PVP US issue happened? Sent report... also what is this workaround with registry? I am not sure if I have done this yet? What would I have to do?
Enzo Matrix Posted April 6, 2016 Author Posted April 6, 2016 Oh yeah, I've deleted that file 4 times now. Each time I start the game back it that port hash is back. Just tried it again now, same result .. port won't load up.
Enzo Matrix Posted April 6, 2016 Author Posted April 6, 2016 (edited) comes back everytime after I delete it, probably suppose to? Edited April 6, 2016 by Enzo Matrix
Ink Posted April 6, 2016 Posted April 6, 2016 Yes, it has to come back, your report will be investigated
Enzo Matrix Posted April 6, 2016 Author Posted April 6, 2016 Yes, it has to come back, your report will be investigated ok thanks! been so painful being locked out continuously for the last month. Really want to play again
OmegaFighter Posted April 7, 2016 Posted April 7, 2016 (edited) ok thanks! been so painful being locked out continuously for the last month. Really want to play again Still the same, just not with the again. I would love to START playing it. x) Addition: I tried to play the game with the hotspot of my phone, it worked. It must be somehow associated with the connection I have, although I tried EVERYTHING I could do in that way. It did not work. I have no explaination. I do not have any issues connecting to ANY other game. Edited April 7, 2016 by OmegaFighter
Ink Posted April 7, 2016 Posted April 7, 2016 Still the same, just not with the again. I would love to START playing it. x) Addition: I tried to play the game with the hotspot of my phone, it worked. It must be somehow associated with the connection I have, although I tried EVERYTHING I could do in that way. It did not work. I have no explaination. I do not have any issues connecting to ANY other game. Double check that you are not using any content filter software like K9, that used to be the most hidden reason about issues like yours. Also some other Captains mentioned temporary uninstalled antivirus let them run the game, you could try that to check, then don't forget to install it back.
Enzo Matrix Posted April 9, 2016 Author Posted April 9, 2016 (edited) Any update ink? Ive tried everything.. totally disabled any virus program, microsoft action center, all firewall's, any ad blocker... everything was totally off and I can not get my character to load up into port screen. I also double checked and nothing is blocking naval action anyways which is why I've been able to play 1/7 days randomly when port does decide to actually load up. I do not understand this problem at all. I really want to play Edited April 9, 2016 by Enzo Matrix
Enzo Matrix Posted April 15, 2016 Author Posted April 15, 2016 Nearly been a week since last post... still nothing? I deleted the one pvp character on us and remade my pve character.. and vola pve loads up no problem.. but pvp still will not. please help me.. all my hard work is in pvp eu1. I shouldnt have to be forced to play pve
Ink Posted April 15, 2016 Posted April 15, 2016 Captain, please hold on a bit yet, I will contact you as soon as there will be news about your issue, it is not forgotten, sorry for inconvenience it is caused to you so far
Wintergreen1 Posted April 18, 2016 Posted April 18, 2016 I have the same problem now. Been working perfectly for a week or so but now suddenly I can't click start and the black circle appears in the bottom left corner.
Wintergreen1 Posted April 18, 2016 Posted April 18, 2016 And it started to work again without my doing anything. So not sure why it happens.
Henry d'Esterre Darby Posted April 19, 2016 Posted April 19, 2016 Sounds to me like it might be network related - something between you and the server isn't working very well.
Ink Posted April 19, 2016 Posted April 19, 2016 I have the same problem now. Been working perfectly for a week or so but now suddenly I can't click start and the black circle appears in the bottom left corner. Captain, the issue is about not be able to join PVP 1 EU only, while any other servers are ok. Most likely it has been already fixed for Captain Enzo Matrix In your case it could be temporary connection issues. Run connection test report in Steam Launcher if the problem will be there again
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