HELP REQUIRED!!

[Triahx]

Ok, someone I know someone who bought this game. However, when he tries to launch through steam he gets an error reading "failed to start game (unknown error)" and when he tries to launch though the main directory he gets an error telling him that the app isn't a proper win32 application

Does anyone know what is causing this?

I think it's down to either

1. Because he's using Vista 32 bit os

Or

2. Because he's using a radeon 4800 graphics card

Can someone confirm my suspicion? Some sort of dev or admin might help. ( I've already messaged an admin but he hasn't got back yet)

I really really need this help guys

Kind regards,

Triahx

Edited February 18, 2016 by Triahx

[OlavDeng2]

the radeon hd 4800 series would be the problems as(and if im mistakens someone please correct me) it does not support dx 11, which is the minimum dx version for this game.

[poison]

OS requirements. 

 

 

System Requirements

• MINIMUM:
  • OS: 64 bit Windows 7 and above 
  • Processor: Intel Core i5-4570 3.2 GHz or AMD Phenom II X4 B60 3.3 GHz 
  • Memory: 4 GB RAM 
  • Graphics: GeForce GTX 460 1GB or AMD Radeon HD 6850 1GB (must support shader 5 model) 
  • DirectX: Version 11 
  • Network: Broadband Internet connection 
  • Storage: 2 GB available space 
  • Additional Notes: 32bit OS versions possible but not supported

• RECOMMENDED:
  • OS: 64 bit Windows 7 and above 
  • Processor: Intel Core i7-3770 3.4 GHz or AMD FX-9370 4.4 GHz 
  • Memory: 8 GB RAM 
  • Graphics: GeForce GTX 660 2GB or AMD Radeon HD 7850 2GB (must support shader 5 model) 
  • DirectX: Version 11 
  • Network: Broadband Internet connection 
  • Storage: 2 GB available space 
  • Additional Notes: 32bit OS versions possible but not supported

Edited February 18, 2016 by poison

[Triahx]

So he needs a new os and graphics card. Thanks guys