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I don't know if they just aren't paying attention to the discussion window tabs, if they closed the help tab by mistake, or if they are just too lazy to switch to help tab, but i see a lot of new players asking questions in global.

 

There's also a lot of people trying to pm without having this option selected, and of course, if they try to pm someone from another nation, it fails.

 

Maybe it would be simpler to allow communication with ennemy nations by default? Or maybe just allow them to have access to global tab only if the option is selected?

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