avasyliev

Servers experienced short network connectivity issues, we will clarify reasons with hardware provider. Sorry for inconveniences.

On 7th July 2017 0:00 am CEST until 3:00 am CEST (approximately) hardware provider was carrying out urgent unplanned maintenance on central aggregation switches, which caused periodic internet outages. Sorry for inconveniences.

Hardware provider was carrying out urgent unplanned maintenance on central aggregation switches, which caused periodic outages. Sorry for inconveniences.

Server hardware provider experienced internet connection outage for about 5-10 minutes, we are clarifying reasons of the problem. Sorry for inconveniences

Hardware provider was experiencing network connectivity issues 20.11 about 2.45-3.00 AM Kiev time. Sorry for inconveniences

Outage was caused by internal network problem in data center and was fixed by hardware provider. Server PvP One EU is up.

Outage was caused by internal network problem in data center and was fixed by hardware provider. Server PvP One EU is up.

At the moment hardware provider of PvP One EU server is experiencing internet outages for most of the machines, we are clarifying reasons and estimated time for when problem will be fixed. We will keep you posted. Sorry for inconveniences.

At the moment hardware provider of PvP One EU server is experiencing internet outages for most of the machines, we are clarifying reasons and estimated time for when problem will be fixed. We will keep you posted. Sorry for inconveniences.

At the moment PvE server hardware provider is experiencing internet connection outage on several machines. We are clarifying reasons and expecting problem should be fixed soon, we will keep you posted. Sorry for inconveniences.

Thanks for info, we are checking this outage with hardware provider

At the moment US server hardware provider has internet stability issues, we are clarifying the reasons and will keep you posted Sorry for inconveniences

Please could you report such issues using game bug reporter (F11, or using manual crash reporting described here - http://forum.game-labs.net/index.php?/topic/2892-technical-problems-reporting-guide-known-issues-and-their-solutions ), by analyzing logs we will try to determine reason. One of the possible reasons could be wrongly selected GPU for NavalAction application (integrated adapter instead of actual dedicated GPU)

Unfortunately, owing to major provider fault part of the physical servers of PVP-1 are still not working properly, as well as reserve servers are also partly down. We are forcing resolving of the situation and at the same time considering and testing migration to alternative reserve servers group. We will keep you posted. Sorry for inconveniences.

Part of the PVP-1 physical servers are still down (issues with power supply), provider is working on bringing those up. Approximate ETA of the shard coming up is daily maintenance time (within several hours from 10AM Kiev time), in worst scenario PVP-1 will be migrated to alternative physical infrastructure. Sorry for inconveniences.